Booking Your Founder Session

What you need to know before booking your Founder Session

All Founder Session bookings are subject to our Consultation Terms & Conditions, which cover payment, cancellations, rescheduling, session scope and use of materials. By booking and paying for a session, you agree to these terms. You’ll find the booking section at the bottom of this page.

The session usually begins with a short introduction before moving into the UK cosmetics launch roadmap. Around five minutes is reserved at the end for questions to clarify points covered during the session.

If you are looking for bespoke advice or would like to discuss questions specific to your business, product or circumstances, please enquire about our 1:1 consultancy services.

If there is anything you would particularly like us to be aware of ahead of your Founder Session or anything you would like to ask us please include this in the booking request form.

Founder Session Terms & Conditions

Oxford Cosmetics Manufacturing - Consultation Terms 

1. Service Overview 

A 45-minute 1:1 advisory session for early-stage founders who want to understand the key steps involved in bringing a cosmetic product to market in the UK.

The session gives you a practical, top-level overview of the launch journey - formulation considerations, packaging, ingredient sourcing, safety testing, compliance, manufacturing, and preparing to market and sell your product. It is designed to help you understand what to think about, what questions to ask, and what professional support you may need as you move forward.

This is a structured walkthrough of the process, not a review of your specific product. We will point you toward the considerations most relevant to your application as we go, but the session covers the launch journey in general rather than assessing or advising on your individual formula or concept.

It is not a full formula review, technical formulation deep-dive, regulatory assessment, or CPSR, and is not a substitute for advice from a qualified safety assessor, cosmetic chemist, legal adviser, or regulatory consultant.

2. Payment & Booking 

  • The consultation fee is £100, payable in full at the time of booking.

  • A booking is confirmed only once payment has been received in full. Until payment is received, the requested time slot is not reserved.

3. Consumer Cancellation Rights (14-Day Cooling-Off)

Where you book as a consumer, you normally have a 14-day right to cancel a service purchased online under the Consumer Contracts Regulations 2013.

By booking a session that falls within this 14-day period, you expressly request that the service begins before the cooling-off period ends, and you acknowledge that:

  • once the session has taken place, your right to cancel is lost; and

  • if you cancel before the session, the terms in Section 4 apply.

4. Cancellations, Rescheduling & Non-Attendance

  • You may reschedule once, provided you give at least 48 hours' notice. Your fee transfers to the new session.

  • If you cancel with less than 48 hours' notice, fail to attend, or arrive more than 10 minutes late, the session is treated as delivered and the fee is retained in full.

  • If Oxford Cosmetics Manufacturing needs to reschedule, you will be offered a new time and your fee transfers to the rearranged session at no extra cost.

4. Deliverables 

Following the session, the client will receive: 

● A short, high-level up to 1 page summary document outlining key points discussed during the session and suggested areas to consider next when preparing to launch a cosmetic product in the UK. 

This does not include: 

  • Full formulations 

  • Detailed supplier lists 

  • Step-by-step manufacturing processes

  • Technical formulation documents 

  • CPSR preparation 

  • Regulatory sign-off 

  • Presentation documents, internal documents, templates, or working files 

5. Intellectual Property 

All methodologies, frameworks, recommendations, and materials shared during the consultation remain the intellectual property of Oxford Cosmetics 

The client agrees: 

  • Not to reproduce, distribute, or share any materials provided 

  • Not to use the consultation to replicate the Oxford Cosmetics business model or services

6. Recording & Use of Content 

  • Recording (audio, video, or screen capture) is strictly prohibited. Recording, transcription, AI note-taking, screen capture, or reproduction of the session is strictly prohibited unless agreed in writing in advance. 

  • No part of the consultation may be shared, distributed, or reused. 

  • If we believe the consultation has been or is being recorded, we reserve the right to terminate the call and no refund will be provided. 

7. Scope of Advice 

All advice is provided at a high-level strategic and educational basis only. 

The client is responsible for: 

● Final decisions 

● Regulatory compliance 

● Product testing and validation 

● Commercial outcomes 

Nothing in these Terms or the consultation constitutes legal, regulatory, safety assessment, tax, customs, import/export, or professional compliance advice. 

8. Additional Support 

Any further support outside the session must be: 

● Booked separately 

● Or agreed as a paid extension 

9. International Clients 

The consultation is provided from the United Kingdom and focuses on general UK cosmetics launch considerations unless otherwise agreed in writing. 

Oxford Cosmetics Manufacturing does not provide legal, tax, import/export, customs services. 

10. Governing Law 

This Agreement and any dispute or claim arising out of or in connection with the consultation shall be governed by and interpreted in accordance with the laws of England and Wales. 

The courts of England and Wales shall have jurisdiction over any dispute arising from or in connection with this Agreement. 

11. Agreement 

By booking and paying for the consultation, the client agrees to these terms.

Booking Form